Overview
- Self-motivated, self-directed, detail-oriented
- Self-taught and passionate about learning new technologies
- Detail-oriented and excellent at problem-solving
- Plays well with others, excellent at conflict resolution
- Able to communicate effectively with people of all levels of tech literacy
Technical Summary
- Web/Programming: Node.js, Apache, Python, PHP, Perl, ReactJS, JavaScript, JQuery, HTML5, CSS, SASS, Bootstrap, APIs
- Other: Linux, Bash, git, Google Analytics (UA & GA4), MySQL, Auth0, Docker, WordPress, Authorize.net
- Skills: SaaS integration, user training, software & hardware troubleshooting, Google cloud products, Google Workspace, Microsoft products
Work Experience
Arbitration City
(London, UK)
6/2022 - Present
Technology Consultant
- Advised on technology choices, oversaw and troubleshot rollout for small startup focusing on professional networking for the international arbitration community.
- Oversaw migration to new Identity Management system (Auth0); developed custom error handling for a smooth user experience.
- Developed custom integrations with various SaaS products.
- Hired and managed contractors to assist in development and administration.
Americans for Safe Access
(Oakland, CA / Washington, DC)
2002 - 2022
Director of Technology, 2008 – 2022
- Researched and executed rollouts of several technology upgrades, moving from local hardware to modern cloud-based solutions.
- Trained staff on new technologies, developing an incremental training approach to maxmize relevant content uptake and retention. Trained staff on best practices for cloud document storage and writing for the web.
- Developed custom extensions to 3rd-party platforms to provide integrated functionality for a modest budget. Salsa (online activism), Ecwid (storefront), NationBuilder (content and member-management), Authorize.net (payment processing), Talent, CoursePress & Adobe Connect (Learning Management Systems), WordPress and WordPress plugin ecosystem, Google, etc
- Wrote bespoke software to automate solutions to address unique needs, such as custom financial reporting, bulk website updates from staff-generated research, generating membership cards based on donor giving histories, and extending our online training platform capabilities.
- Worked with stakeholders to select products, contractors and vendors to maximize value.
- Established bulk email deliverability for a 250K members list.
- Oversaw and directly participated in hardware and software support for staff.
Tech Staff, 2005 – 2007
- Provided direct timely and kind tech support for staff, both local and remote, including hardware, software and peripherals.
- Oversaw purchases and upgrades for physical equipment and online tools.
Office Manager, 2003 – 2005
- Built sustainable, productive office protocols
- Installed, maintained and administered local network, including 20 Windows workstations and a central Linux file- and print-server
Administrative Assistant, 2002 – 2003
- Responsible for the day-to-day operations of a small non-profit organization
Other Interests
- Musical Director of the Inspector Gadje Balkan Brass band, a 12-piece professional music ensemble, employing conflict resolution, team building, and personality management to create an excellent product.
- I hold black belts in Aikido and Danzan Ryu Jujitsu
Education
BA Biology: University of Rochester (Rochester, NY), 1995 – 1998. Graduated cum laude
References
Available upon request.